Marisol Bags serves customers worldwide. Delivery availability for your address and any shipping charges are shown at checkout before payment.

Processing and delivery

Order processing takes 1–3 business days. Estimated transit is 7 business days after dispatch, giving an estimated total of 8–10 business days. Business days exclude weekends and public holidays. Customs clearance, destination restrictions and carrier disruptions may affect delivery; any destination-specific estimate shown at checkout takes precedence.

Shipping costs and import charges

Review the delivery charge and taxes displayed at checkout. International orders may be subject to import duties or local taxes. Where these are not collected at checkout, local authorities or the carrier may request payment under the rules of your destination. Contact us before ordering if you need clarification.

Tracking and address changes

Check your shipping notification for tracking information when your order is dispatched. You can also visit Track Your Order. Check your delivery address before paying and contact us immediately if it needs correction; changes may not be possible after dispatch.

Delays, missing or damaged parcels

If we cannot dispatch within the promised time, we will notify you, explain the revised estimate and offer cancellation and a refund where required. If your parcel is late, missing or damaged, contact us with your order number so we can investigate and provide the remedy required by applicable law. A carrier investigation does not remove your consumer rights.

Contact

For shipping help, email support@marisolbags.com or use our Contact page. For returns, read our Refund Policy.