Terms of Service

These terms apply when you browse marisolbags.com or purchase from Marisol Bags. For questions, contact support@marisolbags.com.

Using the store

Provide accurate order and contact details and use the store lawfully. Do not misuse accounts, payment services or store content. You must be legally able to make the purchase or have the necessary authorisation.

Products and orders

Read the product details and select the correct available colour or style before checkout. Materials, closures and decorative details vary by model. Screen settings and lighting can affect how colours appear; this does not limit your rights if an item is misdescribed. Product availability may change. If an order cannot be fulfilled, we will contact you and refund payments due.

Prices and payment

The price, currency, delivery charges and taxes collected for your order are displayed before you complete payment. Available payment methods appear at checkout. Any promotion is subject to its disclosed conditions; discounts do not remove statutory consumer rights. If a material pricing or order error occurs, we will contact you to resolve it rather than charge an additional amount without your agreement.

Delivery and returns

Read our Shipping Policy for processing, delivery estimates and international charges, and our Refund Policy for returns, cancellations, exchanges and refunds. Contact us promptly about changes or an issue with an order.

Privacy

Our Privacy Policy explains how personal information is handled. Optional tracking and marketing remain subject to your preferences and applicable law.

Content and third-party services

Store branding and content are protected by applicable intellectual property laws. Do not reproduce them for commercial use without permission. Payment, delivery and other services may involve third-party providers. Their involvement does not remove our obligations to you.

Consumer protection and complaints

Nothing in these terms excludes liability or rights that cannot lawfully be excluded, including remedies for faulty or misdescribed goods. Mandatory protections and any right to bring a claim in your local courts remain available where applicable. For a complaint, email support@marisolbags.com with your order details so we can work to resolve it.

Updates

We may update these terms for future use of the store. Changes do not retrospectively remove rights under an existing order. Last updated: November 3, 2026.